Momondo
Momondo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 2.0 star rating from 21 reviews; sentiment is mostly negative with 10% would likely recommend.
Key Takeaways for Future Customers
- Check Momondo reviews and compare vendors before booking to avoid third‑party issues.
- Expect possible delays contacting customer service and pursue refund routes promptly.
- Keep payment records and confirm e‑ticket/PNR immediately after purchase.
Negative Feedback / Risk Areas
- Frequent Momondo customer complaints about missing confirmations and wrong or cancelled tickets.
- Refund requests often unresolved and poor response times from customer service.
- Reports of overcharges, alleged scams via partner sites and difficulty reaching support.
Positive Feedback
Some users noted cheaper rates and value reliability and discounts when bookings succeed; occasional helpful agent interactions were reported.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 2.0 star rating from 21 reviews; sentiment is mostly negative with 10% would likely recommend.
Key Takeaways for Future Customers
- Check Momondo reviews and compare vendors before booking to avoid third‑party issues.
- Expect possible delays contacting customer service and pursue refund routes promptly.
- Keep payment records and confirm e‑ticket/PNR immediately after purchase.
Negative Feedback / Risk Areas
- Frequent Momondo customer complaints about missing confirmations and wrong or cancelled tickets.
- Refund requests often unresolved and poor response times from customer service.
- Reports of overcharges, alleged scams via partner sites and difficulty reaching support.
Positive Feedback
Some users noted cheaper rates and value reliability and discounts when bookings succeed; occasional helpful agent interactions were reported.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud by your url
- - I deposited Rs 10,000 and it was returned with commission.
- - I was asked to deposit Rs 30,000, then Rs 20,000 and Rs 880,000 to withdraw Rs 50,000.
{{Redacted}} I deposited rs 10000 for three days and got deposit back with commission.On 23/12/25 i was asked to deposit rs 30000 for more bonus and commission but again i was asked to deposit rs,20000 again as rs 30000 booking slot was not available
But when I wanted to withdraw i was told to deposit further rs 880000. Only than i can withdraw my re 50000 deposit.This is fraud and give negative publicity to your company.please.see to it that my deposit of rs 50000 is given back to me.
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Verified ReviewerI have booked my flight ticket online but didn't receive any confirmation mail, what should I do ?
I didn't receive any booking confirmation after I've done my payment, and the money was withdraw from my account
User's recommendation: Are good one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Koulikoro, Koulikoro
I got scammed through your app
- - Booked a 9:50 p.m. flight today.
- - Paid 199, then got a 1:30 p.m. flight email at nearly triple the direct cheaper option.
I booked a flight for today at 9:50 p.m.
And after I paid, I got an email with a different flight the same day for 1:30 p.m.
They overcharged me...
They are selling a flight that does not exist for almost triple
the price... I paid 199 and got a flight that is a different time and cost directly through the company, much cheaper, as you can see...
Preferred solution: Full refund
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Verified Reviewer |
Otopeni, Ilfov
Problem with ticket
Please, I need to return my money. I couldn't board a plane because of the employee, and he told me to contact you to return the money.
- Employee
Preferred solution: Full refund
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Verified ReviewerBaggage charges
- - Booking ref 116205**-**; Toronto–Frankfurt, June 18, 2025.
- - Charged CAD 180 for 23 kg baggage on round trip; policy says no charge; refund.
Hello,
This is my booking reference:
116205**-** from Toronto to Frankfurt on June 18, 2025.
While booking, I was charged CAD 180 for a round trip for one piece of 23 kg baggage. However, according to the airline policy, there are no charges for one piece of 23 kg. Therefore, I would like to be refunded for CAD 180.
Looking forward to hearing from you.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my flight
- - Flight München to Manila, Philippines booked.
- - Paid with Visa; no Momondo email received.
- - Etihad says contact Momondo about flight and payment.
I booked a flight from München to Manila, Philippines. I paid for it with my Visa card, but I didn't receive any email from Momondo.
The status of my visa account shows that the money for my flight has already been paid.
I already went to my bank and they gave me a detailed Xerox printout of my Visa card transaction. We also already contacted Etihad Airways, but they said we need to contact Momondo about my flight and the money.
Preferred solution: A verifying email that I get my flight from München in Jan 6 2025 to Jan 27 2025 to in the Philippines I paid it 791,48€ in December 1.2024 at 17:43
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ticketing issye
- - I purchased an Air France ticket to Kinshasa.
- - There is a suspension on flights to Congo Kinshasa.
- - I am requesting a refund for my ticket.
Company fixed the issue and I have been provided with apology. I did apologise
Hello Dear Sir/Madam I bought a ticket from you of air france flying to congo kinshasa But the have been a suspension on france airlines flying to Congo kinshasa I would like requesting for a my refund ticket
- I bought a ticket from you
- You sold me the ticket
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought a ticket from you
- - Nkindu Lomi purchased an Air France ticket to Congo Kinshasa.
- - Due to the suspension of flights to Congo Kinshasa, a refund is requested.
Hello Dear Sir/Madam
My name is Nkindu Lomi
I bought a ticket from you of air france flying to congo kinshasa But the have been a suspension on france airlines flying to Congo kinshasa I would like requesting for a my refund ticket
- I bought a ticket from you
- You sold me the ticket
Preferred solution: Full refund
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Verified ReviewerTicketing issye
Hard to call your. Company I need to talk somebody to solve my issue regarding my itinerary as soon as possible
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChiderauzoh33@***.com
- - Nigeria to Montreal flight delayed.
- - Porter Montreal to St. John at 5:50 PM.
- - I need to modify my bookings.
- - Can't reach the agency due to wrong number.
My name is uzoh junior chukwuma my flight from Nigeria to Canada/Montreal got delayed and I book a flight from Montreal to St. John but today but I want to make some changes I have try calling your agency but its not giving me the right number.
My flight from Nigeria to Montreal has an issue so they delayed us so I might be late and my other flight is from Montreal to St. John porter airline and its at 5:50pm so please I want to make some changes thank you
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to make changes on my flight
My name is Uzoh Junior Chukwuma. I got delayed from my flight and it affected my other flight from Montreal to St.
John, so please, I would like to make some changes. Thank you.
İs Note confirm ticket Abud ticket from momondo is no konfor
- - Mentions a ticket or Ready Ponte.
- - References Istanbul and travelling.
- - Includes a request and thanks.
May neymiş. Mr.
DAGAN.AARON. Please Abed ticket or Ready Ponte is Out in the My count The more from the un turkey unity travelling the İstanbul ton send it Mattie Cat no Conf please güci konforom thank you forom thank you
User's recommendation: Ali-gurgur@***.com
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOne of the bad and bad online apps in the world and the thief’s company
- - Ticket shows travel only up to Spain, not London.
- - There is a connection in Spain to London.
- - This is my first time using the app.
I booked tickets from Lyon, France to London and there was a connecting flight in Spain. They sent me just up to Spain, not London.
So, what should I do in Spain?
I have to go to London, not Spain. This is the first and last time that I used this awful application.
User's recommendation: Niver niver used this *** application
Travel Expert Talks
How to Travel Safely During the Pandemic
Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johannesburg, Gauteng
Resolved: Paid but denied booking confirmation
Company fixed the issue and I have been provided with apology. The refunded all the money
I have purchased two tickets to Cairo from Dar es Salaam and Cairo to Dubai, but they haven't sent a booking confirmation.
My phone number is +255715****73.
- Delays to get email
- There is no quick assistance when in need
Preferred solution: Booking confirmation
User's recommendation: I am waiting to see customer service and get back with answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Koulikoro, Koulikoro
Momonda illegal app
- - Telegram offer on a 'gold suite' led to deposits of 10k, 70k, 91,232, 168,820 and 500k, with profits up to 17k and 45k, promising 1.5M withdrawal.
Dear Sir,
I, Nalla Bharath Goud, have one account on Telegram. One day, I received a message with an offer. The message was somewhat unclear, but mentioned a 'gold suite.' I was directed to provide a full profile on a certain site. One day, I deposited ten thousand, and the profit was seventeen thousand. The next day, I deposited another ten thousand and twenty-five thousand twenty-three. The profit rose to forty-five thousand.
At this point, they said to deposit seventy thousand as a bonus. I obliged and paid the amount, expecting to earn even more. However, then they asked for an additional ninety-one thousand two hundred thirty-two for a 5x commission. I deposited that amount too. To my surprise, they then asked for an additional one lakh sixty-eight thousand eight hundred twenty, which I also deposited. Now, they are asking for another five lakhs to be deposited, promising a return of fifteen lakhs upon withdrawal.
Please help me.
- Gold
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMomondo withdraw cash out my bank
Momondo withdraw $ 52 Australian dollars from my bank I would like it transferred back please why I'm not sure
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