Contact Momondo Customer Service
How to Reach a Person at Momondo
Verified Contact Information
-
+457 878 8111
Customer Service:
-
+453 337 8080
Momondo Emails:
Business Customer Service
Complaints/ Feedback
Legal
Momondo Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Momondo Phone Number
+457 878 8111
Average Hold Time
Less than 1 minute
Most Popular Momondo Email Address
hello@momondo.com
Issue Resolution Rate
Low (12% reported full resolution)
Momondo Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Call Volume by Day
View full overview ›
Momondo Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Momondo Phone Number | +457 878 8111 |
| Average Hold Time | Less than 1 minute |
| Most Popular Momondo Email Address | hello@momondo.com |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Momondo Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Request for information, return/ replace and product/ service |
| Customer Effort Score | High Effort |
| Prepare before the call to Momondo | First and last name, tin or email |
Call Volume by Day
Contact Information
Momondo Website:
Momondo Help Center:
Corporate Office Address:
Momondo A/S
Løvstræde 1
Copenhagen,
Kobenhavn
DK-1152
Denmark
Summary of Momondo Customer Service Calls
975
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Momondo?
Request for Information Question:
- “I got a message concerning my booked flight that was canceled and booked for another time,can I cancel it and rebook ?”
- “Inquiry”
- “About ticket”
Return/ Replace Question:
- “Change flight”
- “Want to change my travel dates”
- “Change ticket”
Product/ Service Question:
- “Problem with ticket”
- “We can’t find a option of buying ticket”
- “To book tickets”
Activation/ Cancellation Question:
- “Cancel hotel this is not Boston Massachusetts”
- “Cancel booking”
- “Cancellation”
Payments and Charges Question:
- “I, I booked and paid a return trip from Landvetter airport to Tenerife. Left today at 1820 to Munich, from there depart at 21:30 to Rom from Rom to Tenerife south at 0615 landing 1005. Departure Tenerife same day at 1430 landing 1915 in Manchester”
- “Payment. Verification”
- “Biokwe 2 billetter til islamabad”
Refund Question:
- “Refund”
- “Refund trip”
- “Refund forthe wrong flight”
Shipping and Delivery Question:
- “Did not get any confirmation number”
- “Location de voiture”
- “I have booked my flight ticket online but didn't receive any confirmation mail, what should I do ?”
Account Question:
- “I wrote my email incorrect when I bought a ticket”
- “I bought ticket and I payed but nothing come to me on my email”
- “Reresvation code for wizzair fight for 14.12.2024 passenger Rus Daniel”
Website/ Application Question:
- “Momondo illegal app to call”
- “I used the momondo application just to booked tickets from Lyon France to London UK . I booked it and there was connecting flight in Spain . They take full money from me and they send me just the ticket of Spain I want my money back”
- “I was wrongly put in websites”
Staff Question:
- “Customer service”
- “Service issues”
Other Question:
- “My flight info”
- “Car rental”
- “Pilete tikit”
Compare Momondo Customer Service To
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Momondo